Service management
Providing Customers with Professional Experiences
The Service Management feature allows you to create and manage the entire business's service operations. Pampering and providing customers with ultimate user experiences through various conveniences such as booking appointments, tracking operation times, and nearest branch,...This will help greatly in attracting sources of potential customers while still maintaining the loyalty of loyal customers, thus improving the results of business activities.
Superior Service Management Features
A Wonderful Tool Helping Businesses Optimize Customer Experience
01
Setting up appointments for services
Customers are free to choose specific time frames and branches when using the service, no more lining up exhaustingly, a must-have necessity for traveling.- Customers can freely choose between payment in advance (online transfer) or after using the service (cash, ATM card, credit/debit card, e-wallet, transfer, POS machine, ...).
- Attract customers easily by allowing them to apply discount codes or wholesale prices for service.
- Allow customers to accumulate points each time they join the service, thus maintaining their loyalty.
02
Manage Booking Appointment
This feature allows the user to quickly supervise existing services, and reduce risks, thus improving the quality of customer service.- Filters the list of reservations by status (reservations being pending, confirmed, completed, or canceled), making it easier to search and avoidance of missing reservations.
- Allows searching for customer appointments by booking code, customer name, phone number, or customer barcode.
- Confirms customer information by barcode to increase professionalism and speed up processing of customer information.
- Allows service management via mobile app to simplify the management process.
- Filters list of bookings according to the desired time period.
03
Create A New Service And Service Collection
Allows sellers creating services, and theirs collections in an instance, giving customers a freedom of choices from available services.- Creates unlimited services with all necessary information (service name, list price, selling price, description, illustrations, ...).
- Allows setting up a list of branches and open hours that allows customers to choose from the branch and time frame that benefit them most.
- Creates different forms of services collections free, such as manual (adding each service to the collection) and automatic (add services into the collection of your set conditions).
- Saves the list of services while creating and setting up SEO keywords to attract the traffic of new customers.
- Support to display more trendy, more impressive image collections.
04
Modify Or Cancel The Service
The feature allows you to quickly edit or cancel the service even when you are viewing it.- Allows setting all status of the service: providing, stop providing.
- Allows you to change or cancel the service simply by clicking the icon button in the Actions section.
05
Searching And Filtering Service Information
Search and filter service information instantly, saving time for managers.- Shows full information about the service (name, illustration, status).
- Allows filtering the service using each collection being set.
- You can also filter the service by status (continued, discontinued).
- Allows setting optional interface: filter or sort products in the collection for easy search.
